Frequently Asked Questions

Q. The details on my listing are wrong, how can I update them?
A. You can modify the details of your listing at any time, just Log In to your user account. If you haven't registered with us yet, go to your listing page and click the link that says "YOUR BUSINESS? Claim this listing..." or Register Here.

Q. Could you please delete my listing?
A. Requests to remove a listing can be made by email, please Email Us from an email address which ends @yourdomain.com - so we can confirm that you are the domain owner.

Q. I have been trying to update my listing but nothing seems to change?
A. Any changes you make to your listing will not be visible until you have VERIFIED ownership of your website - Log In, click VERIFY next to your listing and follow the instructions.

Q. How do I verify my listing?
A. Log In to your user account & click VERIFY next to your listing. You have 2 different ways to verify that you own your website:

1) You can request an email to be sent to you@yourdomain.com - you must click on the link in the email to verify that you got the email. If you do not have an email address which ends in yourdomain.com - you should ask your webmaster to create one for you. Sorry you cannot use a free email address such as Hotmail, Gmail or Optus to do this.
2) You can upload a tiny text verification file to your home directory - If you are unable to do this, ask your webmaster or use option 1.

Q. I recently completing a new listing on your site but I cannot see the listing anywhere on your site.
A. After you have VERIFIED ownership of your domain, your listing will appear within 24 hours. Try searching for it tomorrow.

Q. I can see my business name listed but the website address is wrong. How can I change it?
A. If you see your business listed but the web address is wrong, please Email Us from an email ending @yourdomain.com

Q. I have tried registering but the email to activate has not arrived.
A. Sometimes our automatically generated emails get filtered out. Please check all your JUNK/SPAM folders.

Q. My listing page has advertising on it. Can I remove it?
A. Yes you can, just upgrade your Free Listing to either a Premier Class or a Business Class Listing. This will remove all advertising from appearing in your listing and promote your website in many other ways too - see Promote your Website.